NetraOps Support

Need help? We're here.

Email us

support@netraops.com

Typical response: within 1 business day

Get the guard app

Guards use the NetraOps app on an iPhone or Android phone. Get the app.

Common topics

  • Sign-in issues
  • Location permission setup
  • Missing shifts or schedule questions
  • Guard onboarding
  • Billing (admins only)

For urgent issues affecting an active shift, email support@netraops.com with “URGENT” in the subject line.